Frequently Asked Questions
What lease options are available?
We offer 12-month leases for our Melbourne apartments.
What is an individual lease? Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared common spaces). We offer a single lease with everyone on the same lease.
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Yes, you can request a specific apartment! And yes, we can hold an apartment for up to 24 hours once the lease is submitted and completed.
Is there a security deposit and is any of it refundable?
Yes, the security deposit is equal to the amount of the first month of rent. And yes, the entire deposit is refundable as long as the apartment is left in the condition it was when residents move in.
Are utilities included?
Residents are responsible to pay their own utilities.
Is renter's insurance required?
Yes, renter's insurance is required for the property. For individual renter's insurance, the amount is up to the individual renter for a personal renter's policy.
Can the apartment be listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be listed on short-term rental platforms such as Airbnb or VRBO.
What happens if I need to move out before my lease expires?
Leases are locked into the contract that you sign before you move-in, you'll need to reach out to the leasing office to discuss this in depth if needed.
Is there an application fee?
Yes, the application fee is $35. (Pricing is subject to change.)
Are apartments cable/internet ready? If so who is the provider? Is there a separate charge?
Apartments are ready for cable and internet. Residents may set up a contract with a service such as Centruy Link, Mediacom, and Direct TV through Team UltraView.
Are BBQ grills available?
Yes! We have a grilling patio available for resident use.
Is there laundry on-site?
Each apartment is set up with a washer/dryer for convenient laundry days!
What is the smoking policy?
We are pleased to be a smoke-free community. All smoking is prohibited in all locations on the premises, including, but not limited to, apartments, patios, parking lots, garages, green spaces, and common areas.
Can you have a pet?
We are a pet-friendly community! Cats and dogs, age 12+ months and spayed or neutered are welcome. We allow some caged animals. We charge pet rent, have a two-pet limit, and city code breed restrictions apply. See our Pet Policy on the website for details.
What is the parking situation?
We provide a surface lot for parking. One space per apartment.
What schools serve the community?
Public schools in the area include Lovejoy Elementary School, McCombs Middle School, and Lincoln High School. There are also multiple private schools available.
Are you near any transportation routes?
Melbourne is near Des Moines International Airport, which is about 12 minutes (4.3 miles) away.
When were these apartments built?
Melbourne was built in 201, with 218 apartments in three-story buildings.
What type of flooring do the apartments have?
Apartments have hardwood flooring, carpet, and vinyl depending on the apartment.
Are the apartments furnished?
No, our apartments are unfurnished, waiting for your personal touch and style choices.
What kind of kitchen appliances are in the apartment? Are stoves gas or electric?
Our modern kitchens feature all the appliances you'll need for meal prep and clean up including a dishwasher, refrigerator, electric range, microwave, and disposal. Bonus — kitchen work islands are part of the design.
Are washers and dryers available? Are they in the apartment?
Apartments are equipped with a washer and dryer — no more lugging laundry around!
Is there a tub or a shower?
Apartments feature a space-saving tub/shower combo.
Do the apartments have air conditioning?
Yes! We want you to be comfortable year-round.
Is the apartment set up for working remotely?
Yes. High-speed internet is available and a second or third bedroom works perfectly as an office setup.